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      Supervisor Training

      Looking to take your career to the next level? Securitas supervisor training is an excellent career development opportunity for officers looking to advance their careers.

      Our Certified Security Supervisor training program focuses on the following concepts:

      Service Excellence:

      Quality Customer Service is the Key

      Identifying the Needs of Your Customers

      Project a Positive Attitude

      Proactive Problem Solving
      Role of the Supervisor:

      Transition to Supervisor

      Delegation: A Critical Skill

      Build A Winning Team
      Counseling and Coaching:

      When Should You Counsel or Coach?

      Giving and Receiving Feedback

      Plan and Conduct Counseling
      and Coaching Sessions
      Managing Performance:

      Developing Performance Goals

      Building Commitment

      Effective Performance Reviews

       

      Supervisor Training:

      Each supervisor training course is taught as a seminar or mentored tutorial and is available online. In addition, supervisors receive four policy-oriented courses in human resources and risk management. The Certified Security Supervisor training program is designed to support the lead officer and supervisor by providing the necessary skills and knowledge to lead and coach a team of security officers.

      Successful completion of this series is also linked to our succession planning for Securitas USA supervisors and officers. Additional training in the Supervisor Development Path can be tailored to fit the individual requirements of the client.

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      Contact Securitas for more information

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